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Privacy Policy

ASR World Fashion's privacy policy applies to the personal information we collect from our customers through our website (asrworldfashion.com). The policy outlines the information we collect about customers; how we use, disclose and otherwise manage this information; and the choices you have to restrict our usage of this information. Ensuring the privacy of your personal information is important to us.

We collect personal information when you:

• Purchase, order, return or exchange products and services
• Register on our website
• Track your order through our website
• Sign up for ASR World Fashion newsletter
• Participate in our promotions or surveys
• Contact us with a comment, question or complaint

We store basic information and purchase history of a registered member for members to track their orders. We do not authenticate customer's details therefore, we cannot be held liable for any misinformation received or fraud or identity theft cases that any member may be charged with.

Guest shopper – We may collect personal information, such as name, email address and/or mobile number of a guest shopper who signs up for our newsletter. We use this information to communicate with guest shoppers to provide them with news about special offers.

You may be asked for information that identifies you, such as your name, address and telephone number when you contact our customer service representatives with a question, feedback or comments. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We may also use your feedback, suggestions, and comments to improve our products, website, and services.

You can visit our website without telling us who you are or providing us with any personal information. However, we collect the Internet protocol (IP) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.

We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of our website so that we may continue to improve our website. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features that our website offers. The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and help us to improve our website presentation and your overall shopping experience.

You may choose to engage with our content on or through third-party social networking websites, plug-ins, and applications. If you choose to do so, you may allow us to have access to certain information associated with your social media account (such as name, username, email address, profile picture, and gender information) to receive our content or as a requirement of the operation of the website, plug-in or application.

We may transfer (or otherwise make available) your personal information to Pathao inc. and other third parties who provide services on our behalf. We use service providers to process data and online payments, deliver our products and services, host our website, send emails, run our promotions and surveys, to help us better understand your use of our website, and to improve our website. All of our service providers are required to maintain the confidentiality and security of your personal information and to use it only in compliance with applicable privacy laws. These service providers are not authorized to use your information in any manner, other than in helping us to provide you with products and services or as otherwise required by the law.

We may be required to provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by the law in Bangladesh.

Your privacy is important to us. We ensure practical administrative, technical and physical safeguards to protect against the loss, theft, unauthorized access, use, modification and disclosure of personal information in our custody and control. Our measures to safeguard personal information in our custody and control include, providing access to personal information only to employees and authorized service providers who require such information for the purposes described in this privacy and security policy. To provide you with an increased level of security, online access to certain personal information may be protected with a password you create. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.

We may periodically update this privacy policy for new, unanticipated uses not previously disclosed. Any changes made to the policy will be posted here.

If you wish to access or update the profile details that we have about you, or to correct factual errors in our records, please contact us. To protect your privacy, we will take the necessary steps to verify your identity before granting access or making corrections. You can also easily update your account information by logging on to your account.